Best Call Reporting Software For Lawyers?

Answer: Word Tracker. It’s free to use and is very simple to use, which makes it a great tool for reporting your calls in an organized and easy-to-understand way. You can even add notes regarding important details that you may have forgotten or something that was said during the call.

Q: What are some of the most useful features of Word Tracker?

A: The most useful feature for me is being able to save my reports on my computer so I don’t have to keep retyping everything each time I report another client’s phone call out. Also, it has a feature where you can include key words related to case numbers or names in order for them to be searched automatically when needed. Sometimes my clients request this information via email before giving me their direct number, but sometimes they do not provide all of this information initially when calling with questions or scheduling interviews/depositions. Having these searchable fields allows me full access into any files containing cases with certain names without having to dig through pages upon pages after receiving many phone calls throughout the day from multiple attorneys representing different cases with same name(s).

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